Privacy policy

This privacy policy explains how the website eshop-kamagra.com collects, uses and protects users’ personal data when using the website, sending inquiries or ordering products.

What data we collect

We collect only the data necessary to process an order, deliver it, communicate with the customer and meet legal obligations. This may include first and last name, delivery address, e-mail address, phone number, information about the products ordered, IP address and technical data about the use of the website.

Purpose of data processing

processing and confirming the order,
shipping the package and communicating about delivery,
responding to inquiries by e-mail or the contact form,
keeping records of orders and payments,
improving the website and the user experience,
meeting legal and accounting obligations.

Legal basis for processing

We process personal data on the basis of order fulfilment, legal obligations, a legitimate interest in communicating with customers and protecting the website and, where necessary, on the basis of the user’s consent.

Sharing of data

We do not sell personal data to third parties. We share data only with partners required to fulfil an order, such as delivery services, technical support providers, hosting services, payment systems when used, and competent authorities when legally required.

Cookies

The website may use cookies needed for the basic functioning of the shop, the cart, the user account, security and analytics. You can restrict or delete cookies in your browser settings, but some shop features may then not work correctly.

Data retention period

We keep data for as long as necessary to process the order, provide customer support, meet legal obligations and protect legitimate interests. Data that is no longer needed is deleted or anonymised when it is no longer legally or operationally required.

Your rights

You have the right to request access to your personal data, correction of inaccurate data, deletion of data, restriction of processing, objection to processing and data portability where applicable. You also have the right to withdraw consent if processing is based on consent.

Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse or alteration. However, no transfer of data over the internet is entirely without risk.

Contact

For privacy questions or requests related to personal data you can contact us at info@eshop-kamagra.com.